Principles of Communication

Poor communication in the adult social care sector can lead to misunderstanding, inappropriate person-centered care plans, inefficient care, and a negative experience for patients. For this reason, it is essential the communication between care professionals and the service user is effective and appropriate.

Through this course we’ll cover different ways of communicating, how to identify and reduce barriers to communication, making sure that others understand what you are communicating, and how to get help with communication issues and much more.

What are the benefits of this course?

This course is recognised by the CPD (Continuing Professional Development).

Did you know?
  • 4.3m people are employed in the health & social sector in 20191
  • In 2013, 150.6 billion was spent on public and private healthcare2
  • Over 112,000 people are employed directly by local authorities in health & social sector3

Course Modules

Module Module Name Pass %
1 Reasons People Communicate
2 Ways of Communicating
3 Identifying Communication Barriers
4 Reducing Communication Barriers
5 Checking Understanding
6 Getting Help With Communication Issues
7 Confidentiality


75 minutes

Why Choose DDR Consultants

Our health and social care courses are industry accredited and provide you with everything you need to help you in your career and make it a rewarding experience. Over 4 million people are employed in the sector in the UK and our courses can help you stand out from the crowd.

In addition to being recognised by leading organisations, our courses can be completed at a time that is convenient to you, in any location. All you need is Internet access and you’re good to go.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Price: £25