Sales Skills

Effective sales come down to mindset and preparations, but there are number of supporting skills any effective salesperson must have in order to achieve a state of sales Zen.

In this course we’ll look at the basic rules for salespeople; calling, including how to prepare; how get past gatekeepers, and how to handle the typical face-to-face meeting. We’ll examine how to start a meeting, the questions you need to ask, practical hints for presentations and getting your message across, as well as handling questions and the use of presentation aids. Finally, we’ll look at how to use negation to your advantage and what to say if you’re drawn into a disadvantaged negotiation; we’ll also look at how to use results as a means to make a sale, and how to play on your prospects emotions.

Did you know?
  • In the UK, there are 7,500 large businesses and 5.6 million small or medium-sized (SMEs)
  • Small or medium-sized businesses (SMEs) account for 99.9% of all businesses
  • Despite there being far more SMEs, they only employ 60% of the workforce. The remaining work for large businesses

Source - Department for Business, Energy & Industry Strategy

Course Modules

Module Module Name Pass %
1 Basic Rules for Salespeople
2 Cold Calling
3 Face-to-Face Meetings
4 Rapport Building
5 Sales Presentations
6 Results Selling
7 Handling Negotiations
8 Dealing with Objections
9 Closing the Sale


120 minutes

Why Choose DDR Consultants

We are a provider of online training courses and accredited by leading industry organisations, such as RoSPA, IATP, CPD, iiRSM and Gatehouse Awards. In addition to being recognised by leading organisations, we offer you the flexibility to complete our courses at a time that is convenient to you from any location with Internet access. Upon completion you will also receive a certificate stating your results.

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

Price: £35