How well you express yourself, maintain social relationships, cope with challenges and interact with others is wrapped under the umbrella term of Emotional Intelligence. Our online course will introduce you to the concept of emotional intelligence and how it can be leveraged in the workplace. We’ll look at the difference between emotional intelligence and IQ, advantages and disadvantages of employing emotional Intelligence, and the role that emotions take in the workplace, as well as advice on dealing with emotional situations that may arise.
- In the UK, there are 7,500 large businesses and 5.6 million small or medium-sized (SMEs)
- Small or medium-sized businesses (SMEs) account for 99.9% of all businesses
- Despite there being far more SMEs, they only employ 60% of the workforce. The remaining work for large businesses
Source - Department for Business, Energy & Industry Strategy
Course Modules
| Module | Module Name | Pass % |
|---|---|---|
| 1 | What is Emotional Intelligence? |
70 |
| 2 | Understanding and recognising emotions |
70 |
| 3 | Emotional Intelligence at work |
70 |
| 4 | Tips for dealing with emotions at work |
70 |
Duration
50 minutes
Why Choose DDR Consultants
We are a provider of online training courses and accredited by leading industry organisations, such as RoSPA, IATP, CPD, iiRSM and Gatehouse Awards. In addition to being recognised by leading organisations, we offer you the flexibility to complete our courses at a time that is convenient to you from any location with Internet access. Upon completion you will also receive a certificate stating your results.
Recommended System Requirements
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
