With so many individuals in the workplace from many different backgrounds and cultures, with differing values and beliefs, conflict is inevitable, but handled in a constructive manner it can be highly valuable to both the individuals and your business.
Our online course in conflict resolution will teach you what conflict is, how to recognize the signs and triggers of conflict in the workplace and look at ways of managing and resolving it.
|Module||Module Name||Pass %|
|1||The Causes and Symptoms of Conflict at Work
|3||The Five Conflict Modes
|4||Using the Modes
|6||Making Positive Outcomes
Why Choose DDR Consultants
We are a provider of online training courses and accredited by leading industry organisations, such as RoSPA, IATP, CPD, iiRSM and Gatehouse Awards. In addition to being recognised by leading organisations, we offer you the flexibility to complete our courses at a time that is convenient to you from any location with Internet access. Upon completion you will also receive a certificate stating your results.
Recommended System Requirements
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)